Free Shipping On Orders $99+ In Ontario*

    C$0.00


    Shipping & returns

    General terms & conditions

    Shipping & returns

    We accept returns or exchanges for unopened/unused items in the original packaging within 14 days after the date of purchase with the receipt. Opened or used products or any items defined as non-refundable(final sale) are not within our return guidelines. All items contact skin directly are final sale. (like bedding, underwear, etc.) Only regular priced items may be refunded. Sale items are non-refundable. All opened/used or items on sale are FINAL SALE, returns or exchanges will not be offered.
    All gears like strollers, car seats, etc, are final sale. Gift receipt can only receive an exchange or refund for the value paid in the form of store credit. Cash will not be issued.
    NO refunds or exchanges will be permitted without a receipt or gift receipt.
    After 14 days, items cannot be returned or exchanged and are a final sale. Sale and clearance items are FINAL SALES.
    Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

     

    *We only ship within Canada*

     

    Inside Ontario

    • FREE economy shipping on orders of $99 CAD(before tax) or more in Ontario excluding remote & difficult to serve locations.
    • The free shipping will not be applied to your order if the products having a special price or large in size. You will always be contacted before any such charge is added.
    • Orders below $99(before tax) are subject to a $10 economy shipping fee.
    • All orders require 1-5 business days of processing time unless otherwise noted on the product page.

     

    Outside Ontario

    • Orders are subject to a $15 economy shipping fee excluding remote & difficult to serve locations.
    • The $15 shipping fee will not be applied to your order if the products having a special price or large in size. You will always be contacted before any such charge is added.
    • All orders require 1-5 business days of processing time unless otherwise noted on the product page.
    • We do not ship to Northwest Territories & Yukon and some other Territory.

    Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.

    *May take longer to military addresses and other non-standard addresses
     

    Important notice:

    All packages shipping out are economy shipping, no signature required or any special instructions applied.

    If you require a signature on delivery or do not safe drop or any kind of special instructions, please let us know ahead and there will be an additional shipping charge for those services.

    All shipping time mentioned on our website is estimated time only and is only for a reference and may differ from the actual delivery time based our your shipping address.

    All packages that got lost or missing or damaged during the shipping process or after a safe drop (normally left near the front door) or after the delivery is done, please directly contact the shipping company for any issues. ( UPS, FEDEX, PUROLATOR, etc.)

    We understand how frustrating it could be, but unfortunately, we won't be able or responsible to cover the loss or replace your order.

    You are responsible for all service charges like shipping and handling charges for a replacement or to get a repair.

    The warranty for our products is provided by the supplier or the manufacturer.

    Thank you very much for your understanding.

    Inside Great Toronto Area

    For address inside Great Toronto Area, there is a chance your order will be delivered by the local delivery team, you will always be contacted before the delivery if that applies to your order.

    Processing Time

    All orders require 1-5 business days of processing time to be picked, packed and prepared for shipping unless otherwise noted on the product page of the item(s) you've ordered.

    Shipping time quoted in checkout does not include processing time.​

    For items on backorder, shipping dates are not guaranteed.

     

    *Please note all shipping fees incurred when sending the order out are non-refundable and all returns are done at the customer’s expense.

     

    Refused shipments and shipments not picked up at shipping depots are considered returns and are subject to return shipping charges.

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